Here When You Need Us
St. Louis’ stormwater and wastewater systems are on the job 24/7/365. And so is MSD. Our 24-Hour Customer Service team is available round-the-clock to respond to emergency service requests. For other inquiries, use the form below to find answers and assistance for everything from billing questions to submitting bids, our next public meeting to requesting a tour. The online form is NOT monitored on nights or weekends. If you have an immediate sewer need, please call (314) 768-6260. Billing requests call (866) 281-5737.
PLEASE READ THIS BEFORE SUMBITTING A FORM. YOU MAY BE DELAYING A PROPER RESPONSE TO YOUR INQUIRY.
To discuss establishing new sewer service (or if you are moving), call us at (866) 281-5737. DO NOT use the Contact Us form below. This can not be done via email.
Please DO NOT submit sales pitches through the Contact Us form. We do not respond to sales pitches via Contact Us. Sales pitches WILL BE AUTOMATICALLY DELETED. If you are interested in becoming a vendor/supplier with MSD, visit https://msdprojectclear.org/doing-business/suppliers/ and complete the proper forms.
Is it an emergency?
Call (314) 768-6260. If you have sewage backing up in your home or yard, you witness serious street flooding, or see a manhole cover that’s missing or out of place, call MSD right away.
Metropolitan St. Louis Sewer District
2350 Market Street
St. Louis, MO 63103-2555
(314) 768-6260
Other Contacts:
- Administrative Office: (314) 768-6200
- Billing: (866) 281-5737
- Media Inquiries: (314) 768-6240
- Speakers Bureau Requests: (314) 768-6200
- Development Review Engineering Desk: (314) 768- 2705
- Business Conduct Alert Line: (800) 398-1496
- Internal Audit Administrator: (314) 768-6281
- Sunshine Requests