Billing & Rate Information

Making Sense of Your Monthly Bill

Every month, MSD issues a bill to approximately 424,000 residential and commercial customers. Use the quick links below to learn how your rate is calculated, explore payment options, and more.

From online payments to over 200 locations where you can pay your bill in-person, MSD offers a variety of convenient ways for you to pay your bill.

Ever wonder how your bill is calculated, or what the compliance charge is all about? Find answers to your billing questions for both residential and commercial properties here.

SmartPay makes paying your MSD bill fast and easy, without the use of checks or stamps. Read more about this convenient service from MSD.

Understand your MSD bill, and find answers to your billing questions in this informative video.

Learn more about rate information and how rates are calculated for customers with and without water meters in this section.

MSD offers a 50 percent rate reduction to qualified low-income, elderly, and disabled customers. Visit this page to see if you qualify for our Customer Assistance Program.

MSD levies taxes to provide funding for the stormwater services provided within the District. These taxes vary by property location and comply with Missouri State Statute Sections 137.073 and 137.115. View a description of our three tax types.