What We Believe
Vision Statement
To be a model public utility providing essential wastewater and stormwater services, helping to build a thriving St. Louis region.
Mission Statement
To protect public health, safety, and the environment by providing responsible, resilient wastewater and stormwater services.
Values
Integrity
We are ethical, honest, equitable, inclusive, fair, and accountable
Teamwork and Collaboration
We work together within our teams and across the region with trust, respect, diversity, and openness
Responsible Innovation
We constantly pursue improvement and creativity while ensuring consistent, reliable service and environmental stewardship
Resiliency
We build on our organizational and operational strengths to adapt to shifting conditions and challenges
Customer Focus
We are committed to transparent and timely communication while providing essential services for our customers that are both reliable and affordable