Mission, Vision, Values

What We Believe

Vision Statement

To be a model public utility providing essential wastewater and stormwater services, helping to build a thriving St. Louis region.

Mission Statement

To protect public health, safety, and the environment by providing responsible, resilient wastewater and stormwater services.

Values

Integrity

We are ethical, honest, equitable, inclusive, fair, and accountable

Teamwork and Collaboration

We work together within our teams and across the region with trust, respect, diversity, and openness

Responsible Innovation

We constantly pursue improvement and creativity while ensuring consistent, reliable service and environmental stewardship

Resiliency

We build on our organizational and operational strengths to adapt to shifting conditions and challenges

Customer Focus

We are committed to transparent and timely communication while providing essential services for our customers that are both reliable and affordable