MSD has received hundreds of calls this morning requesting snow removal from inlets. With more than 130,000 inlets in St. Louis City and County, MSD cannot possibly clear snow from EVERY inlet in a timely manner. We ask that the public PLEASE remove snow from inlets near their property, if they can, so that we focus on the low-lying areas where we know drainage accumulates during rainstorms and where melting heavy snowfall may worsen the situation.
If you are physically unable to remove the snow yourself, or you notice ponding or flooding on a street due to a blocked inlet during the rainfall, please contact MSD’s 24-hour customer service number at (314) 768-6260 or email us at customersvc@stlmsd.com. While MSD cannot address ponding or flooding issues unrelated to our sewer system, calls for flooded streets and blocked inlets will be responded to as quickly as possible and on a priority basis.
Homeowner’s Tips are available on the previous post.
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